FAQs

Shopping Information

What Shipping Methods Are Available?

We can post the items to you or you can collect. In some instances we may be able to deliver the items to you. Please contact us if you have any specific shipping requirements.

How Long Will It Take To Get My Package?

It can take 1-2 days for items that are posted.

Do You Ship Internationally?

We can do for an extra charge. Please contact us if you have any specific shipping requirements.

How much does delivery cost?

There is a flat rate charge of £3 for delivery.

Payment Information

What Payment Methods Are Accepted?

Payment is through Paypal online so we accept all major credit cards. We can also accept BACS payment. Please contact us if you have any specific payment requirements.

Is Buying On-Line Safe?

Our website is fully secure and encrypted. We accept payments through the Paypal portal which is also safe and secure.

Orders and Returns

How do I place an Order?

You can place an order online through the website. Alternatively you can contact us by email on info@virasat.co.uk if you want to place an order offline.

Do I need an account to place an order?

To place an order online you will need to create an account. This way you can also track your order. Alternatively you can contact us by email on info@virasat.co.uk if you want to place an order offline without creating an account.

Who should I to contact if I have any queries?

For any queries please contact us on info@virasat.co.uk or by facebook messenger through our facebook page.

How Can I Cancel Or Change My Order?

Please contact us on info@virasat.co.uk if you want to make any changes to your order immediately.

How Do I Track My Order?

Please click on the Order Tracking in the footer menu and enter your Order ID.

How Can I Return a Product?

Please contact us by email on info@virasat.co.uk if you want to return a product.